Current dispatch time is 4-5 working days
Firstly, we would like to thank you for your continuous support and loyalty during these challenging times.
We would like to assure you that all orders will be dispatched via Royal Mail and Parcel Force as long as those services are operating. We are closely monitoring the service updates and will let you know if anything changes. We operate with automated postage systems with very minimal person to person contact and recent guidelines are that it is safe to receive the parcels, letters via post. We are however closely monitoring any advice on this matter.
We have already implemented safety precautions when cutting, packing and shipping orders as our customers safety is our priority.
To minimise the risk all our employees are staying at home at present and only one person (Maciek) is cutting, packing and preparing all orders which may cause slight delays in dispatching.
All the customer queries and messages will be answered by myself (Dorota). I will do my best to answer promptly but please bear in mind that with 2 kids at home to keep entertained it's not always easy.
As we all are find ourselves in these difficult times - sewing has this amazing superpower of keeping us busy and creative - we would like to invite you all to sewcialize, share your sewing ups and downs and stay positive in our friendly Facebook group Sewing & Patterns UK Chat
If you have any questions at all please get in touch via our page or email firstname.lastname@example.org
We wish you all the best and hope you and your families stay safe and healthy ❤️
Dorota & Maciek